Mental Health & Wellbeing


We are dedicated to helping University of Luxembourg students with personal, emotional and psychological concerns.

Our service is free to all registered students and staff members. The foundation of our service is confidentiality and we are bound by professional standards regarding confidentiality and the disclosure of details of individuals who contact us.

We all experience problems and difficulties that affect our mental wellbeing and as a student or an employee, you may well find yourself experiencing some of these. Some examples of the sorts of things you might be affected by are: relationships (friends, partners or family); self-harm: eating difficulties; study problems; loneliness; suicidal thoughts; depression; self-confidence; sexuality; bereavement; anxiety; gender; addiction; cultural issues; and self-esteem.

If you are finding it difficult to engage with your studies or struggling to cope more generally with any of these types of issues, you can access one-to-one support through our Counselling and Wellbeing platform KaraConnect.

To access support and arrange an appointment via the online KaraConnect platform, simply click the link below.

The platform KaraConnect works best with the browser Google Chrome (Firefox and Edge work fine too). Please do not use Internet Explorer.


What we offer

Mental Health Counselling

We want you to feel like you can ‘just ask’ whenever you are facing challenges or need support. This is especially important when it comes to your mental health and wellbeing. If you have a history or current diagnosis of a mental health issue, concerned about your mental health or simply want to talk to someone we would encourage you to reach out for the support we can offer.

Wellbeing Counselling

Good mental wellbeing can help us sleep better, feel better, enable us to do the things we want to do, and help us have more positive relationships with those around us. When it comes to the way we feel emotionally, it can be hard to recognise or admit that we are not feeling good. Our wellbeing team members will listen and give you advice on a broad range of issues. Even a single small change in just one area can improve your health and wellbeing.

Advice for Academic and Support Staff

Academic and support services staff are increasingly having to respond to and support students experiencing high levels of serious mental illness. Given the negative consequences poor mental health can have for academic learning, creativity and problem solving, it is important that university staff can recognise and identify mental health problems.  Working in partnership with the Student Services team we can help you support and promote the engagement and positive wellbeing of all our students.  If you have concern for a student or would like advice please contact

Our service is intended to provide free short-term counselling to help you manage a range of personal, emotional and psychological concerns.

We are unable to provide support for long-term conditions or in the event of a crisis/emergency. In this case, our team can provide signposting to external services.

Our service is open from Monday to Friday from 9h00-17h00.

Student Support - COVID-19

The Student Support team is offering a blended and connected approach to advice, guidance and support throughout the Covid-19 pandemic. This means support is available in a combination of in-person and online formats to ensure you have the proper access to the support you need. For in-person appointments, you will have to follow all relevant safety precautions.

The Student Support team is available via video, WhatsApp, email and phone. Where necessary and possible, face-to-face meetings with a team member may be possible, in compliance with all appropriate safety measures.

Mental Health Day - October 14, 2021

To create a more open space to talk about mental health, we would like to invite you to our first Uni Mental Health Day taking place next Thursday, 14 October at Maison des Arts et des Etudiants, on Belval campus.

Join us for a day full of fun activities, exercise, and interesting talks around mental health. We will be there to talk about our work and ways we can support our community: both our students and staff.

Click here for receive more details on the Mental Health Day programme.


Student Support Team Contacts

Joanna West

Team Leader Student Services

Phone: +352 46 66 44 6783





Irmgard Schroeder


Phone: +352 46 66 44 6609



Claire Lallier (on leave)


Phone: +352 46 66 44 5858



Marcela Zambrano


Phone: +352 46 66 44 5980



Aakriti Varshney


Phone: +352 46 66 44 5858





‘How To’ guides (PDF):