Health and safety



What should I do in case I test positive for COVID-19?
What should I do if I am a high-risk contact of a positive person?


Frequently asked questions

Last update: 19 November 2021

I do not present any symptoms, but I might have been in contact with infected people. What should I do?

According to the guidelines of the Ministry of Health, in this case the self-monitoring applies.

Consult the official source.

For any additional information, please check directly.

What does close contact mean?

Please refer to the official information from the Government.

How does eConsult work?

eConsult is a web-based platform launched by the national health authorities that allows patients to make an online consultation with a doctor, dentist or midwife.

In the current context where it is essential to limit movement and therefore contamination risks, eConsult offers remote medical consultations, via audio or video. eConsult allows patients to carry out a teleconsultation in a secure environment adapted to remote consultation.

  1. Register to the platform You need a personal account in order to be able to make appointments with the specialists, consult your consultation history and access your document space.
  2. Once you selected the doctor or the type of specialist you need, you can request an appointment by consulting the doctor’s schedule. Doctor and patient then contact each other by teleconsultation.
  3. At the end of the consultation, to ensure the follow-up of the sick patient, eConsult sends automatically all the information to a pharmacy, laboratory, or whatever applies.

Which options currently exist in Luxembourg to get tested for COVID-19?

For information on PCR tests and self-tests, please visit

For information on serological tests please visit

Is the rapid testing an obligation?

Testing is not an obligation, but an act of solidarity and shared responsibility. However, the University strongly recommends that you regularly test yourself to protect your colleagues and the University community.

What should I do if I test positive in a rapid test?

If your antigen self-test is positive, you must immediately put yourself in self-isolation, report your result on, inform 466644 5555 and contact to provide follow-up information, please also inform your close contacts so they can start a self-quarantine. The Contact Tracing team of the Ministry of Health will contact you asap. It is also recommended to confirm your antigen self-test with a PCR test.

Mental health

How can I contact Wellbeing and Inclusion Services during this period? What support can I access at the moment?

During the pandemic, we are still holding the same office hours and offering video and phone calls – we are just not offering face-to-face meetings at the moment.

If you feel you would benefit from some additional support or advice we encourage you to contact the Psychological and Wellbeing Team by using or The sessions will assist you if you would like to access practical or emotional advice to support you in managing your wellbeing or to help you with any worries or concerns that you may have.

What can I do to keep me busy when I’m self-isolating?

It’s important that we try to keep busy during a period of self-isolation. Here are some ideas that may help you to do this

  1. Routine
    Create a daily routine that builds in what you have to do as well as the essential building blocks of wellbeing; sleep, healthy diet, exercise and a little meditation. Visit Campus Sport and Campus Wellbeing to find some ways to engage with sport and wellbeing online. We are currently offering yoga, pilates, qi gong, mindfulness, meditation and relaxation online. This time is unprecedented and it’s important to stay active and look after yourself. Please try to stick to a daily routine and keep eating well.
  2. Do something physical
    Bake, paint, gardening, try a new sport online
  3. Keep yourself mentally active
    Puzzles, writing, drawing, learn a new skill online – something new for your CV or if you don’t have one already, make a CV.
  4. Look after yourself mentally
    Practice meditation and mindfulness. It’s as simple as downloading the app.
    Use social media, connect with your loved ones.
    Relax, listen to music or watch your favourite shows.

What do I do if I am in crisis or in the event of a mental or physical health emergency?

Please note that the inclusion and wellbeing office is not a crisis team. If there is a life-threatening emergency:

  1. Call security on 46 66 44 5555
  2. Call 112

If you are injured, or feel that you cannot keep yourself safe, you should also call 112 before going to the accident and emergency department of your nearest hospital.

Where can I find support?

Mental Health & wellbeing
Visit the uMatter platform. The goal of the uMatter platform is to support our campus community by providing practical information and counselling to help everyone on campus achieve their best possible mental health and wellbeing.

Financial Support
Students who are in a serious and exceptional financial situation have different possibilities for financial advice and support. Please visit our uMatter platform.

General COVID-19 information
The website from the government includes general information on the pandemic and the COVID-19 virus.